Exchange your Tickets with Confidence

Before posting or booking a ticket

• Provide accurate account, identity and payout information, and complete email and mobile verification.
• Post only a valid, usable train, bus, flight or event ticket that you are legally entitled to transfer.
• Before booking, carefully check the Ticket ID, route or event, date and time, quantity and price.

Protected payment and ticket delivery

1. Book Now reserves the ticket for five minutes. Complete payment only through the EPS payment gateway within that period.
2. After EPS verifies the payment and the ticket becomes Booked, communicate through its Conversation. Never send ticket money outside the platform.
3. The seller should deliver the ticket image or PDF through secure chat. The buyer must inspect every detail before selecting “Mark the Ticket as Valid”.

Cancellation, refund and settlement

• A Booked ticket can be cancelled until 12 hours before the journey or event. Admin reviews and completes any applicable money refund.
• After a refund, the old Ticket ID and conversation remain as a read-only record, while a new Available listing is created for the seller with a new ID.
• Seller settlement remains on hold until one day after the journey or event, even after validation, and the configured commission applies.

Never send a password, OTP, full NID, banking PIN or secret card information in a message. If anything is inconsistent, do not validate the ticket; contact support through Contact Us.