1. Create and verify your account
One account can be used to buy and sell tickets. Registration requires an accurate name, email address, Bangladeshi mobile number, NID and an MFS or bank payout account. The account becomes active after email OTP verification. The mobile number saved in the profile must also be verified by OTP before posting a ticket.
When a new account is created with a valid referral code, both the inviter and the new user receive the same admin-configured amount in Referral Earning. Invalid referral codes are rejected.
2. How a seller posts a ticket
- Open Sell Ticket and select Train, Bus, Flight or Events.
- Enter the vehicle/event name, future journey or event time, quantity, route or venue, real price, expected selling price and an honest selling reason.
- The expected price cannot exceed four times the real price. Accept responsibility for the information and submit the listing.
A successful listing becomes Available and appears under My Selling Tickets. Only Available tickets can be edited; Reserved, Booked, Exchanged and Problematic tickets are protected from changes.
3. How a buyer finds and books a ticket
Search on the homepage or Buy Ticket using a place, route, vehicle or event name. From Date, To Date and Train/Bus/Flight/Events filters work together. Before booking, check the Ticket ID, seller, time, quantity, route/venue and price.
Book Now reserves the ticket exclusively for that buyer for five minutes. Other buyers cannot book it during this time. If payment is not completed before the hold expires, the ticket returns to Available. A seller cannot book their own listing.
4. EPS payment and hold money
Pay only through the EPS payment gateway opened by this website. The ticket becomes Booked only after the server verifies the transaction status and amount directly with EPS. A browser success message alone cannot complete an order. A successful payment voucher can be downloaded as an image.
The verified buyer payment is recorded as Ticket Hold Money. When booking completes, the seller receives a System Message and the configured SMS notification.
5. Secure conversation and ticket delivery
After booking, the linked buyer and seller can use the ticket Conversation. Messages, online/last-seen presence, unread badges and read receipts update without a page reload. JPG, JPEG, PNG, GIF, BMP, AVIF, WebP and PDF attachments up to 5 MB are supported.
- The seller delivers the ticket image or PDF through the protected conversation.
- The buyer checks passenger/attendee details, date, time, route/venue, seat and usability.
- If everything is correct, the buyer selects Mark the Ticket as Valid. The status becomes Exchanged and the seller receives the update immediately.
If the buyer does not validate manually, maintenance automatically completes the exchange one day after the journey or event unless the ticket is Problematic.
6. Cancellation, refund and relisting
A buyer can cancel a Booked ticket until 12 hours before the journey or event. Cancellation marks the old ticket Refunded, keeps its conversation as a read-only record and creates a new Available ticket for the seller with a new Ticket ID and key. System Admin reviews and records any money refund that is still required.
When admin completes the refund, the buyer receives confirmation containing the old Ticket ID. The same refund cannot create another replacement listing, and contradictory seller-payment notices are not sent.
7. Problems, settlement and seller earnings
If the ticket or delivery is inconsistent, the buyer should not validate it and should use Contact Us. System Admin may mark the ticket Problematic and pause payment release while it is reviewed.
Seller settlement for an Exchanged ticket unlocks one day after the journey or event. Admin can settle part or all of the remaining hold. The configured commission is deducted, the net amount is added to Seller Paid Money and My Earned Money, and every adjustment is recorded in the audit log.
Understanding Ticket Status
- Available: open for booking.
- Reserved: temporarily held for one buyer’s payment.
- Booked: EPS payment has been verified.
- Exchanged: validated by the buyer or auto-completed.
- Refunded: retained as the historical record of a refunded booking.
- Rejected: removed by admin because the listing was unacceptable.
- Problematic: paused for review or dispute handling.